Pillars of Excellence

The Barometer of Our Success

Liberty Lutheran is an organization that measures its achievements against exacting standards for service, product innovation, fiscal responsibility, and faith-based leadership.

These standards, which we call our Pillars of Excellence, advance Liberty’s efforts to be an observant and adaptable organization, and lead to impactful and measureable results that continually strengthen and enrich all the lives we touch, including senior adults, vulnerable individuals, employees, and faith-based partners.

Our Pillars of Excellence are:

  • Excellence in Internal Customer Service

  • Excellence in External Customer Service

  • Excellence in Product Innovation

  • Excellence in Solvency and Growth

  • Excellence as a Faith-based Leader